1. (Be sure you sim card is match with our blackview BV4900 phone's frequency)
2. If your Blackview BV4900 can't work with carrier, first you should go to active the sim card on a existing phone which is support your carrier. After you receive the initial activation texts or get 4G network signal, please put your sim card back to the Blackview BV4900 phone and restart it. It will automatically pick up the carrier's network after turning on.
3. Please try to add APN data there to active the phone with your sim card.
1.Q: The description states this phone is compatible with metro pcs, however metro says it is not. what should i do?
A: Yes, it is. But please make sure metro pcs can support our frequency on local
2.Q: Will it work with consumer cellular?
A: No, this phone can not work with consumer cellular
3.Q: Do you have a phone like this that works with cdma like verizon?
A: No, we do not have a cdma bands phone for Verizon.
4.Q: This cell works in Mexico ?
A: Yes, our Blackview BV4900 rugged phone can work in Mexico.